Social Media Expert?
I completely stole this from this blog, so if there is any credit to be given for any of this it’s not to me, but it was too brilliant to not post. I’ve added the “bold” to the ones that made me smile the most.
Ways to tell your Social Media “Expert” Might Not Be An “Expert” After All
1. They call themselves an evangelist, guru or expert, and no one else does.
2. They use “expert” or “evangelist” or “guru” or our personal favorite, “influencer” as any of their user names.
3. They “discovered” social media in the last six to 16 months, and there’s nothing online from them in the social media space prior to that. (Remember – Google is your friend.)
4. All of a firm or agency’s, (Or Record Label’s) “social media strategists” come from traditional PR or Marketing agencies.
5. Everything they learned about social media they learned by reading blog posts (i.e. no application). You can learn a ton about sex from reading Kinsey’s manuals, but I’d still rather be with someone who has some practical experience.
6. They haven’t done anything of significance using social media (i.e. demonstrating they know how to apply the tools). Again, see point on Kinsey.
7. They keep shouting about “widgets.” (Or worse, they’re still talking about push marketing.)
8. Their resume doesn’t include anything that has to do with social media (i.e. no results using social media). And no, having a Twitter account doesn’t cut it.
9. Their sound bites eerily resemble what you just heard from Chris Brogan and Brian Solis. And quite frankly, following them and a few others can usually answer 95% of your social media questions to begin with.
10. Their firm (or Record Label*) has added social media as an additional service (as opposed to integrating it into a comprehensive PR approach). If they say “And we’ll do Facebook and Twitter!” beware.
11. Any use of the term “MySpace” unless you’re only targeting 14-year-old males, or independent bands.
12. Their networks don’t reflect that they are connected. (You should probably research them before hiring them. If their blog hasn’t been updated since 2004 yet they tweet every time they take a slurp of Yogurt, something’s up.)
13. When you Google them, it’s difficult to find them. If they don’t show up on the first page of Google, how are they going to get you up there?
14. They never talk to you about free ways to monitor your online presence (like Google alerts and Twitter search). Perhaps they’re afraid you can do it yourself?
15. They don’t maintain an active blog (at least two posts every month).
16. Any case studies they present only involve very big companies with very big budgets
17. Their lead social media strategist is “this kid we picked up after his internship ended.”
18. When they talk strategy, there is no approach that encompasses a discussion about: communications, marketing, advertising, business development, internal communications and/or customer service.
19. They see “Social Media” as a replacement for customer service, when in fact, only good customer service propels positive social media.
20. They want to charge you to get you signed up on social media sites (yuck).
21. There’s a pay structure that includes a pay-per-post model. Run very far away, very fast.
22. The strategy they provide you primarily includes a Twitter profile and a Facebook fan page.
23. Measurement to them means building up lots of followers and fans.
24. After you work with them you’re just as confused as when you started.
25. They’ve never used Help a Reporter Out (added by Sarah, not Peter). To Sarah’s point, they’ve also not suggested any of the wonderful free services out there before they recommend paying.
So what do we think? Pretty accurate? Again, all credit to this post goes here. I’m not clever enough to come up with this stuff.
* I added “Or Record Label” because it seemed to apply.















































Don’t forget:
–On Twitter they auto-follow anyone who mentions the term “Social Media Expert.” [I'm guessing you picked up 3-5 new "followers" with that tweet.]
–Also in Twitter they have fewer followers than you.
I don’t usually add Social Media “professionals” to my twitter, nor do I seek them out for advice, but this one guy seemed to hit on something and he still intrigues me…Scott Stratten…and yes the clever post does strike a familiar cord.
I think I understood one or two of those points. Maybe.
I like the one where they keep their tour page on their myspace page up to date, but for some reason they are unable to do it on their website. Maybe it is because their internist takes care of their myspace- facebook pages. I also like how they only blog when they get ready to release a new album, but unable to write a post any other time. I like how they are unable to keep their store page up to date and working. I guess that they are so independently wealthy that they do not have to worry about selling their albums.
I think the only one I disagree with is the 16 month thing. 16 months is a long time to learn about social media and some people just “get it.” Though I might not consider them an expert I certainly wouldn’t run for the hills.
I just like this picture.
Your comments are spot on – funny that your post was caught up by the scraping I did to figure out the growth in number of pages mentioning the term “Social Media Expert” in Google. Glad to see others similarly outing those who give the industry a bad name.
Paul
http://www.dyersituations.com/2009/08/04/the-rise-of-the-social-media-expert/