That’s Why They Call Them Genius’s
…Or is it “Genui?
So after sending my computer away for three to five days, had the logic board replaces, sat on the phone with Apple for what seemed like three to five days, to explain to them the problem again, to be told that I no longer had phone support, but that they would send me a new battery for my laptop to see if that was the problem. It wasn’t. Another long phone wait, and another long explanation of the problem an appointment with a genius was set up. A real live genius. One who officially has a title that could be put on a resume. Genius.
So, today at 10:45 am I was standing at the counter with my scalding hot laptop. I waited until my name was called. I opened my laptop and explained the problem to the genius, or genui. He listened intently, nodded occasionally, then opened my Utilities folder. From there he went to the Activity Monitor and selected “All Processes”. This showed a big list of things that my computer was apparently working on. The main one being a “printer job”.
“See that there.”, the genuis said, “Your computer is trying to figure out what it’s trying to print.”
“Okay”, I said.
“It’s trying to print something on a PC and can’t figure out how, and it’s using 99.4% of your computer to figure it out.”
“That’s a lot of my computer isn’t it?”
“Yep.”
The genuis clicked on the printer job, then clicked the “quit” button. Instantly the fan stopped and the temperature dropped from eighty-six degrees Celsius to fifty-two. Apparently for the last several weeks my computer was working really hard at trying to communicate with a PC. See there’s the problem. A PC. I walked away from the genius bar at 10:51 am. Six minutes. Six minutes!
At least I got a new logic board and battery out of the deal.
Yay, that is SWEET! Woot for the genuis and your computer!
Did shutting off the computer not fix something like that? Man, when you print something, you mean it, eh. But I don’t get it, was it trying to communicate with a computer that wasn’t there?
It’s funny that it pretty much sounds like a pc was trying to take over your computer. Glad you could stop the bugger.
wow… I wish I was all genius-esque like that… though, that probably would be one of the first things my mom would check on my computer… but hey, logic board and battery is pretty sweet… just have to weigh them against the insane amount of time you spent trying to get it all better.
Oh, and thanks for the add ^_^
every mac wishes it was a pc…i mean really…it wants to die in 1 year…it wants to be constantly be replaced because it is quickly outdated. seriously…every mac wants to be a pc, that is why it was communicating with one. just planning its revolt.
How many Apple geniuses does it take to fix a computer? Apparently TOO MANY if that’s all that was wrong! For as much as those buggers cost, a free logic board and battery probably weren’t very “free” after all.
Beth
Wow, that seems so fustrating. Well glad that’s over. Enjoy your new healthy laptop.
That’s awesome man. I had a good experience with the “genius bar” recently, which resulted in pretty much getting a new computer. Glad to see yours is fixed. Enjoy.
well there is the topic for the next Mac commercial!
Mac: Hey PC what’s up?
PC: I have found a way to destroy you!
Mac: wah…wait, what do you mean destroy me?
PC: I can cause you to overheat just by making you think about me…It is a Jedi Mind Trick!
Mac: Wow PC – that’s not cool.
PC: Don’t worry, a Genius will figure it out and you will get a new logic board and battery out of the deal…
Mac: The Force is strong with this one
Sorry, it is early & my coffee hasn’t kicked in yet.
Its weird like that sometime.
Like the world is going to melt down and some dude comes by and says, “well yeah, its because you have the ‘melt the world down switch on’“
then your stuck wondering why the switch was put there anyway. and why was your computer trying to talk to a pc.
you should go to youtube and play all the mac/pc commercials to show it whats up.
Is he sure it was 99.4%. Was it possibly 99.44%? Just asking.
As to the mac/pc issue – you will be assimilated!
Where was this guy before, right?
Glad to see it got taken care of.
Hey, you can’t blame a mac for wanting to chat with cool ole PC! Glad it’s now working Brody!
Wow that was a good test of your charactor. A lesser man would have sent that mac the way of the carbon dioxcide detector.lolGlad you are cool again
Sheesh. I’m only at the “sending my computer away for three to five days” stage. By the end of the day I’ll be in the “praying for the best” stage.
Oh my.
So what are the phone support people called? From you’re story, I’m guessing they can’t be called “geniuses” or “genui”…
Glad it’s all working for you, Brody.
This made me laugh. Post and comments…and the attempt at scripting a new Mac/PC commercial. =)
I’m new(ish) to the Mac world, but I have a friend that we refer to as “the Mac whisperer.” He works for the local Apple store and trains newbies. It’s a thing of beauty to watch him with a piece of Apple equipment.
Further proof that computers are female. They keep talking when no-ones listening. I’m so gonna get beat.